Mar 11, 2019 if you want to know more about security aspects of sap cloud platform integration and how customer specific data is secured, check out the help chapter security. Honeywell elster elster group intelligent community. Rma and file uploading do not require registration. Within the context of the elster project, mgm technology partners are responsible for the design, the implementation and the technical quality assurance of the portal. Our software tools and solutions enable you to configure and program our meters to meet your power measurement, data analysis, and reporting needs. Elster ek280 software update from v2 10 to v2 31 english. Help your clients help themselves with customer portal software not every customer is the outgoing type. A selection of customer portal features to look out for include. Cloud integration usage of the elster adapter sap blogs. Customer portal software for sap and dynamics sana commerce. Metros android based reading software gives the customer a wide. This transparency and accountability can provide your customers with the muchneeded assurance that their requests are not lost in the corporate black hole. Our software tools and solutions enable you to configure and program our meters to meet your.
The company has two main areas of business electricity metering products and smart metering and smart grid system solutions. We have a complete range of products including water meters, gas meters, electricity meters and more that help you build intelligence into every point of your infrastructure. Honeywell elster software faq support engineered for life. Customisation when it comes to customising customer portal software, opensource technology is only one solution. This transparency and accountability can provide your. Top 10 client portal software for safe communication leaders. Let customers help themselves with client portal software. The inclusion of the transfer header implies that only applications that are registered with the german tax authorities and have a valid vendor id can actually send messages through the elster adapter. Customization when it comes to customizing customer portal software, opensource technology is only one solution. My elster successful implementation of the requirements of. In three annual releases the elsteronline services and the basic tax related procedures are expanded step by step. Honeywell smart energy portal application elster solutions.
Elster group is the worlds leading manufacturer and supplier of highly accurate, high quality, integrated metering and utilisation solutions to the gas, electricity and water industries. You can create more applications for your portal system in onedesk and, in turn, create a more positive experience for your customers. Reduced customer queries and complaints due to inaccurate billing from 270 to almost none. Help your clients help themselves with customer portal software. Customisation when it comes to customising customer portal software. Elster is a leading global provider of gas, electricity, and water meters and related communications, networking, and software solutions. Coordinate and schedule new software versions with the customer, allocate elster resources to perform these tasks. We very much regret this decision, but the safety of our customers and of all. Simple solution that is intuitive, userfriendly and easy to use. In addition to its basic meter reading and programming functions, metercat simplifies the administrative task of managing users, user groups, functions, and connections. Portal software provides a secure, common gateway to enterprise data and applications, enabling greater efficiency and range for businesstobusiness, businesstointernal and businesstoconsumer transactions in both selfservice and ondemand environments. With our customers, peers and partners, we design intelligent technologies for. This is our first step in building a more robust, intuitive and customizable experience for your support needs.
The portal is web based, so customers can access it at. Here are some customer tools that you can include in your portal. Help your clients help themselves with customer portal. Your business partners hate dealing with paper and tedious manual tasks just as much as you. Honeywell elster north america support portal better. Honeywell elster software downloads support engineered.
Online customer services online customer services ocs provides tools and services that allow users to manage their business processes with elster solutions. Browse sap gateway services and publish them as odata endpoints, eliminating the need for an onpremise sap gateway server. Onedesk customer portal software includes some powerful applications such as live chat, webforms and knowledgebase. Customer portal software start your free trial onedesk. Elster is the worldwide leader for stateoftheart gas measurement and regulation, electronic systems and as a provider of modular skids. Note that to download software the software download authorization is required. Customer support visit our downloads section to find software and technical information, such as drivers and metercat software patches, that is available for you to download. Customer portal for utility usage and billing sensus software. Todays technologies have increased companies ability to collaborate the customer portal. The criteria for your selfservice client portal will vary depending on your exact business use and requirements. Elster energy succeeds with microstrategy microstrategy. Their new solution helps deliver business insights and intelligence to their customers. Software for configuration and maintaining the new devices from elster such as flow computer fc1, volume converter ek200 series and data logger dl200 series the following files are available in the. Honeywell elster ensuite software downloads support.
Sensus customer portal software has everything they need in one. New users click here to request an id and password. Consumer engagement portal for utilities elster solutions. Bitrix24 is a unique combination of crm, project management and customer portal. Our customers operate in more than countries and include numerous. Honeywell elster software archive products engineered. Search and avail all support documentation with respect to honeywell products. Scrolls based upon a persons starsign, any date from 1900, choose from different scroll designs classic and colour to produce the perfect gift. Visit our online customer services section for our online tools and services, such as return material authorization rma and file exchange information. This application process is provided as an alternative to your contacting your elster sales representative directly. If you are seeking product support or are an existing customer with a product related question, please click here instead. In fact, some clients are happiest when they dont have to speak directly, or even indirectly, with customer.
Please note that in order to access features of the support portal, you will need to login. Since 1999 the method elster elektronische steuererklaerung electronic. Eskers customer portal software and supplier management software span the o2c and p2c cycles, empowering all parties to access documents directly on the portal 247 and avoid shared pains. Various aspects of privacy and data storage security are discussed there. Zendesk guide gives your customers access to everything they need, including a client portal. After registrations are validated, supported customers can access the support portal by clicking the support tab. Elster is now part of honeywell, a diversified technology and manufacturing leader, serving customers worldwide. Elster solutions brings together an experienced team of people, cuttingedge technologies and strategic partners to deliver world class products, systems and services to our utility clients worldwide. Elster, a leader in innovative energy intelligence management systems, is leveraging microstrategys powerful analytical capabilities to unlock insights from energy meters. All elster solutions customers can use ocs to submit return material authorization rma requests and to upload files to elster. Through the consumer engagement portal, you can build valuable customer. Software for configuration and maintaining the new devices from elster such as flow computer fc1, volume converter ek200 series and data logger dl200 series the following files are available in the download section ensuite. Elster also sets standards for administration portals, the implementation of the portal network and the online access act. Starsigns uk, usa, aus edition print high quality personalised horoscope profile a great gift.
Perform pre and post installation tasks to ensure successful deployments. Customization when it comes to customizing customer portal software. Elster group gmbh employs more than 7,000 staff and operates in more than 39. Software found in your download basket is visible in the sap download manager. Customer portal software client portals dcsl software ltd. Overview find a partner partner login oem partnership. Customer portal uses the sensus analytics platform to present consumer usage databe it water, gas or electricin a clear, easytoread dashboard.
Lesson 2 without the elsteronline portal development initiated within the context of the elster project, it would not be possible to modernize administrations to the desired extent, i. Intuitive and featurerich, the silverblaze customer portal integrates with any billing, cis, and smart meter platform. Overview for setting up the elster eric scenario in cloud integration. Zendesk guide gives your customers access to everything they need, including a client portal and other selfservice options, in a single location. Elster group is the worlds leading manufacturer and supplier of highly accurate. Provide your customers with a way to easily monitor and manage their usage and billing. Roberto kraemer system support manager elster linkedin. Find out how elster leverages microstrategys powerful analytical capabilities to unlock insights stored in energy meters to help deliver business insights and intelligence to their customers. Home services customer portal software enhance your customer relationships by providing a secure customer portal that offers fast access to projects, calendars and the ability to selfserve. Elster solutions, llc is now honeywell smart energy. With sana commerces customer portal software, the complete o2c cycle from purchase to invoicing, and returns is supported, streamlined, and enhanced by accurate, realtime dynamics or sap erp data. We offer a full suite of hardware and software products ranging from hightech submeters and data concentrators to the fullyfeatured energy management. This blog describes the elster eric libraries used in the new elster adapter provided in sap cloud platform integration. Portal software provides a secure, common gateway to enterprise data and applications, enabling greater efficiency and range for businesstobusiness, businesstointernal and businesstoconsumer.
This year, elster is showcasing a trilogy of smart energy offerings. Metercat metercat is used to communicate with elster electricity electronic meters for program development, meter programming, meter reading, meter testing, and report generation. This application process is provided as an alternative to your contacting your elster sales representative. With signature cards, the login or the authenticated delivery of tax data is. Using the form below will delay our ability to assist you as it is not directed to the help desk. In order to use egovernment processes, digital identities are required. Your customer service portal needs to function seamlessly as part of your overall site. When customers feel more informed, theyre more likely to have higher. The portal is web based, so customers can access it at their convenienceanytime 24x7x365 and anywhere from desktop, tablet or smartphone. Portal software that is designed to integrate easily with webpages and applications help provide clients with a simplified experience. Product capabilities for integration suite sap cloud platform. When identifying which client portal software to use it is best to look for portal software that is easy to deploy and customise.
Build apps with sap business suite data expose business data and logic from sap onpremise systems using standardsbased services, so you can build apps on top of them easily. The silverblaze customer portal enables utilities to engage with their customers through selfservice web portals that connect customers with utility providers on any device. Over the years, elster has built up an impressive product portfolio that services all aspects of the international energy management markets. Client portal software for customers supportbee supportbee. Eskers customer portal software and supplier management software span the o2c and p2c cycles, empowering all parties to access documents directly on the portal. After logging in, select manage packages in the navigation menu to view and manage your active subscriptions. The output payload sent by cloud integration through the elster receiver adapter will be validated by the elster server. Software tools elster is a leading provider of electricity meters and software solutions throughout the world. A client portal, like a customer portal, is provided by a company, built with client portal software, which gives clients the ability to securely login and access information, files, and services online. All elster solutions customers can use ocs to submit return material authorization rma requests and to upload files to elster personnel.
The sap download manager is a freeofcharge tool that allows you to download multiple files simultaneously, or to schedule downloads to run at a later point in time. If you are looking for crm software with customer portal, youve arrived at your destination. This adapter enables an sap cloud platform tenant to send a tax document to the elster server. Honeywell elster training engineered for life elsterinstromet.